Qualified candidates please submit resume to leah@platinumstaffing.org

The firm is seeking a Senior Billing Specialist to support our team in the firm’s Indianapolis office.

We are seeking a Senior Billing Specialist with 5+ years of experience to support our team in our Indianapolis office. As a member of the accounting department, the senior billing specialist is responsible for the accurate and timely processing of client invoices consistent with the clients’ billing guidelines, attorney instruction, and the firm’s established policies. This position routinely collaborates with attorneys, legal assistants, and others to effectively support the firm’s revenue operations.

Qualified candidates must have advanced legal billing and e-billing experience, proven leadership and problem-solving skills, and a commitment to mentoring junior billing staff. This position requires someone who demonstrates a high degree of organization and expertise when collaborating with attorneys, support staff, and others.  All firm employees operate under a “Client First” philosophy — in all things, we seek to provide exceptional services to our clients. 

Duties and Responsibilities:

Generates and processes prebills according to the firm's established procedures and timelines.

Interprets billing instructions effectively and seeks additional clarification as needed.

Ensures compliance with clients' billing guidelines, fee agreements, and firm policies.

Ensures the accurate and timely delivery of invoices, including the submission of e-bills.

Maintains billing instructions and applicable details within the accounting system.

Utilizes available resources to troubleshoot and resolve billing discrepancies.

Demonstrates an effective client first approach through team collaboration with attorneys, legal assistants, and others.

Responds to inquiries for billing/payment history, time/cost entry details, and other basic financial information.

Maintains confidentiality of the company's and clients' information.

Participates in training and development opportunities to enhance billing expertise.

Provides training and mentorship to others as directed by management.

Contributes to process improvements and special initiatives in support of revenue operations.

Takes on complex billing scenarios and works with management to establish correct protocols.

Knowledge, Abilities, Skills, Interpersonal and Other Requirements:

Proven leadership and mentoring abilities.

Advanced knowledge in e-billing vendor requirements and LEDES file formats.

Advanced experience with complex billing requirements. i.e.; split billing, multi-payor fee arrangements, e-billing guidelines and appeals processes.

Ability to communicate effectively, both orally and in writing.

Advanced skills in assessing situational needs and requirements.

Attentiveness to details ensuring completeness, accuracy, and organization.

Strong numerical skills.

Exhibit a high level of responsiveness and professionalism.

Ability to prioritize assignments in a time sensitive environment.

Proven aptitude to learn new software and web-based applications.

Proficiency with Microsoft Office Suite; Excel, Outlook, and Word

Ability to work effectively in a hybrid environment, including proficiency using Zoom Workplace.

Education & Experience:

Minimum of five years of legal billing, including e-billing, experience required.

College experience with an emphasis in accounting or another related field is preferred.

Related work experience will be considered in lieu of education.

Proficiency with electronic billing (e-billing) and vendor requirements is required.

Proficiency with SurePoint Legal Management System or Aderant is highly desirable.